Portfolio of:
Portfolio of:
If it doesn't exist, make it. If it does, make it better.
If it doesn't exist, make it. If it does, make it better.
What I’m proud of :
What I’m proud of :
Omnichannel fulfillment + curbside pickup experience, improving alignment between digital systems and real store operations
Omnichannel fulfillment + curbside pickup experience, improving alignment between digital systems and real store operations
Industry
Industry
Retail | Craft & Hobby
Retail | Craft & Hobby
Digital transformation + client trust framework, aligning advisor workflows and client coordination through AI-driven conversational intake and CRM integration
Digital transformation + client trust framework, aligning advisor workflows and client coordination through AI-driven conversational intake and CRM integration
Industry
Industry
Financial & Retirement Planning
Financial & Retirement Planning
Self-service digital platform for vehicle transportation and load planning, connecting shippers with carriers
Self-service digital platform for vehicle transportation and load planning, connecting shippers with carriers
Industry
Industry
Business & Consumer Services | Shipping & Logistics
Business & Consumer Services | Shipping & Logistics
What and How :
What and How :
I design thoughtful digital experiences that make complex products feel clear and easy to use. From early strategy to polished interfaces, I focus on user needs, business goals, and the details that make a product feel right.
I design thoughtful digital experiences that make complex products feel clear and easy to use. From early strategy to polished interfaces, I focus on user needs, business goals, and the details that make a product feel right.
I design thoughtful digital experiences that make complex products feel clear and easy to use. From early strategy to polished interfaces, I focus on user needs, business goals, and the details that make a product feel right.
I turn strategy into user-focused experiences through user research, journey mapping, flows, prototypes, and thoughtful design. I help teams move from ambiguity to alignment with work that is practical, scalable, and grounded in real user needs.
I turn strategy into user-focused experiences through user research, journey mapping, flows, prototypes, and thoughtful design. I help teams move from ambiguity to alignment with work that is practical, scalable, and grounded in real user needs.
I turn strategy into user-focused experiences through user research, journey mapping, flows, prototypes, and thoughtful design. I help teams move from ambiguity to alignment with work that is practical, scalable, and grounded in real user needs.
I improve existing products by simplifying journeys, refining interfaces, and creating more consistency across content, layout, and systems. The goal is simple: reduce friction, build trust, and make the experience work better for the people using it.
I improve existing products by simplifying journeys, refining interfaces, and creating more consistency across content, layout, and systems. The goal is simple: reduce friction, build trust, and make the experience work better for the people using it.
I improve existing products by simplifying journeys, refining interfaces, and creating more consistency across content, layout, and systems. The goal is simple: reduce friction, build trust, and make the experience work better for the people using it.
User needs
Friction points
Journey gaps
Product opportunities
UX leadership
User needs
Friction points
Journey gaps
Product opportunities
UX leadership
User needs
Friction points
Journey gaps
Product opportunities
UX leadership
Enterprise product experiences
Wireframes & mockups
Prototypes
AI-enabled workflows
Enterprise product experiences
Wireframes & mockups
Prototypes
AI-enabled workflows
Enterprise product experiences
Wireframes & mockups
Prototypes
AI-enabled workflows
Figma AI, Mural, Framer
ChatGPT, Claude, OtterAI, Midjourney
Adobe CC,
CRM/CMS Platforms
Agile, Jira, Slack
Figma AI, Mural, Framer
ChatGPT, Claude, OtterAI, Midjourney
Adobe CC,
CRM/CMS Platforms
Agile, Jira, Slack
Figma AI, Mural, Framer
ChatGPT, Claude, OtterAI, Midjourney
Adobe CC,
CRM/CMS Platforms
Agile, Jira, Slack
15+ years designing complex digital products and systems across financial services, transportation, automotive and retail.
Known for immersive field research - embedding directly in the environments where products are used
15+ years designing complex digital products and systems across financial services, transportation, automotive and retail.
Known for immersive field research - embedding directly in the environments where products are used
Experienced designing AI-enabled workflows, translating user behavior into interfaces that are usable, and grounded in real user needs.
Experienced designing AI-enabled workflows, translating user behavior into interfaces that are usable, and grounded in real user needs.
