Design & Build Innovative Product Experiences for Everyone
The creation of an experience that provides value should be fueled by a passion to uncover and understand needs.
I’ve been focused on customer research and the product design space for over 20 years. Shadowing, interviewing, surveying, and testing concepts as people guided me through the frustrations of a space.
- Understand, research, analyze, design, launch, re-understand
- Identify, mentor & develop individual strengths of others
- Grow healthy, creative, collaborative environments where innovation is unstoppable
Reveal opportunities for improving usability, experience and simplicity in the design of products and services that perform beyond expectations
Teams should be expected and allowed to innovative. A collaborative environment where individual skills are continually groomed.
A space where teams and team members care enough to be unpopular or risky in order to build the next big thing.
Being responsible for an experience should require a set of skills that go beyond the next big prototyping tool. Passion to uncover and understand needs in any space and the desire to compete are what drive me as designer. I have an innovative mindset that is the backbone of my work ethic. Products, experiences, journeys and workflows can always be better when the desire to win for someone else is the motivator.
I’ve built my knowledge and experience in the people and product space, across multiple industries for over 20 years. Through research, interviews, surveys and shadowing users, customers and teams as they reveal the good and the bad points of an experience.
